89% of Brits say they believe in the power of nice.
Monarch, the UK based budget airline have commissioned a study on being “nice” and its impacts.
As a result, they are offering rewards and incentives to their own customers who are “nice” as well as focussing and training staff.
In a world of cost saving and lack of empathy and the “softer” side of business, this is great to see!
Find out more here.